We’re Not Just Tech People. We’re Your People.
Kind, Patient Tech Support, Just a Call Away
Real People. Real Support.
We started this company because we believe small businesses deserve better. Better than impersonal IT support. Better than being put on hold. Better than confusing tech jargon that doesn’t solve anything. In a world where systems keep getting smarter, we’re bringing back the human side of technology. We’re a small, independent team who knows what it’s like to juggle a thousand things while trying to keep your business running smoothly. That’s why we focus on clear communication, long-term relationships, and support that actually feels like support. We take the time to understand your business—not just your tech stack. That means every client gets a personalized service plan, honest advice, and a familiar face to call when something goes wrong (or when you’re planning for what’s next). Our work is rooted in Patience, Reliability, and Kindness. We don’t scale fast, we scale right—growing one client at a time, with care and intention.
This isn’t about tech for tech’s sake. It’s about building something useful, sustainable, and personal.
Our Services
Whether you need a reliable tech partner for when things go sideways, or a clean, modern website that actually converts, we've got you covered. We offer both one-time projects and ongoing support, with no cookie-cutter packages—everything's tailored to your needs, your timeline, and how you work best. From emergency fixes to strategic planning, our services grow with your business.
Tech Support
Fast, reliable help for everyday tech issues, plus emergency support when it matters most. From 24/7 remote assistance to on-site visits for critical problems, we’re here to keep your systems running and your team focused.
IT Strategy & Planning
We help you make smart, sustainable decisions about your technology. Whether you’re growing your team, updating your tools, or thinking about the next five years, we work with you to build a clear, flexible tech roadmap.
Technology Integration & Setup
Getting new systems in place can be a headache. We handle the research, setup, and onboarding so new tools feel seamless, not stressful. Whether you’re rolling out new devices, building a website, or upgrading the platforms you rely on, we take care of the heavy lifting so you can stay focused on your business.
Testimonials
“Before Support Squad, every tech issue felt like a crisis. Now, I know I can just make a call and talk to someone who already knows our setup and actually cares. They don’t talk down to us, they explain things clearly, and they show up when it matters. It’s like having a trusted friend who happens to be a tech genius on speed dial. ”
— Richard Black